Introduction and Scope
This Privacy Policy applies to all personal data collected and processed by 01phtaya in connection with the operation of the website at https://01phtaya.net and any related services, including account management, sports betting, live casino, promotions, and customer support interactions. By using the 01phtaya platform or creating an account, you acknowledge that you have read and understood this policy.
01phtaya is committed to protecting the privacy of all members, particularly those based in the Philippines. We process personal data in accordance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Where our operations extend to other jurisdictions, we ensure equivalent standards apply.
This policy may be updated periodically to reflect changes in our practices, technology, or applicable regulations. When significant changes are made, we will notify members through a notice on the site or by email. We encourage you to review this page regularly. Continued use of 01phtaya following an update constitutes acceptance of the revised policy.
What Personal Data 01phtaya Collects
01phtaya collects personal information that is necessary to provide its services, meet regulatory obligations, and maintain a secure gaming environment. The specific data collected depends on how you interact with the platform. Below is a summary of the main categories:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration, account updates |
| Financial Data | Payment method details, transaction history, wallet balance | Deposits, withdrawals, bonus claims |
| Technical Data | IP address, device type, browser version, operating system, session duration | Every site visit |
| Usage Data | Pages visited, games played, bets placed, features accessed | Active sessions |
| Communications Data | Support chat transcripts, emails, submitted forms | Any support or feedback interaction |
01phtaya does not knowingly collect personal data from individuals under 21 years of age. If we discover that a minor has provided data, the associated account will be closed and any data deleted promptly. We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required by a regulatory obligation.
How 01phtaya Uses Your Personal Data
01phtaya uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here unless we have obtained your additional consent. The key purposes for which your data is used include:
- Account management: To create and maintain your 01phtaya account, verify your identity, process deposits and withdrawals, and manage your gaming activity.
- Service delivery: To provide access to the games, sports betting markets, promotions, and other features available on the 01phtaya platform.
- Security and fraud prevention: To detect, investigate, and prevent unauthorised account access, money laundering, collusion, and other prohibited conduct.
- Regulatory compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering laws, and any applicable data protection requirements, including the submission of required reports to licensing authorities.
- Customer support: To respond to your enquiries, process complaints, and improve the support experience for all members.
- Platform improvement: To analyse usage patterns, identify technical issues, and develop new features or improvements to the 01phtaya website and mobile interface.
- Marketing communications: To send you relevant information about promotions, new features, or events, where you have opted in to receive such communications. You may unsubscribe at any time.
Important: 01phtaya will never sell your personal data to third parties for their own marketing or commercial purposes. Data shared with external parties is limited to what is strictly necessary for service delivery or legal compliance, as described in Section 4.
Sharing and Disclosure of Your Data
There are specific, limited circumstances in which 01phtaya shares member data with third parties. We require all parties who receive your data to handle it with the same level of care required under this policy. Data is shared only where it is necessary and on a need-to-know basis.
The parties with whom 01phtaya may share your data include:
- Payment processors: Your financial data is shared with payment service providers — such as e-wallet platforms, bank transfer networks, and card processors — solely to facilitate the transactions you initiate. These providers operate under their own privacy and security standards.
- Identity verification partners: Third-party KYC service providers receive identity documents and data to complete verification checks required by our licensing obligations.
- Technology and platform providers: Service providers who support the technical infrastructure of the 01phtaya platform, including hosting, analytics, and fraud detection, may process data as part of their contracted services.
- Regulatory and legal authorities: 01phtaya is required to disclose certain data to the Philippine Amusement and Gaming Corporation (PAGCOR) and other relevant authorities as part of our licensing conditions, or in response to lawful requests from law enforcement agencies.
- Group entities: Affiliated companies within the 01phtaya group may access your data where this is necessary for internal administration, compliance, or service delivery purposes.
International data transfers are handled with appropriate safeguards in place. Where your data is processed outside the Philippines, 01phtaya ensures that the receiving party provides a comparable level of data protection consistent with Philippine law.
Cookies and Tracking Technologies
01phtaya uses cookies and similar technologies — including web beacons and local storage — to improve platform performance, personalise your experience, and gather analytics data. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.
The main types of cookies used by 01phtaya are:
- Strictly necessary cookies: Required for the site to function correctly. These include session authentication and security tokens. They cannot be disabled without affecting site functionality.
- Performance and analytics cookies: Used to understand how members interact with the platform — which pages are most visited, where users encounter problems, and how navigation flows work. This data is aggregated and anonymised.
- Functionality cookies: Remember your preferences, such as language selection or preferred betting view, so you do not need to re-enter them on each visit.
- Marketing cookies: Used only if you have opted in to receive personalised promotions or communications. These track which features or categories you interact with most.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some 01phtaya features. For full control over your preferences, refer to your browser's help documentation or the cookie settings panel available on the site.
Data Retention
01phtaya retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
- Active account data: Retained for the duration of your membership with 01phtaya plus any applicable regulatory hold period after account closure.
- Transaction records: Financial records are retained for a minimum of five years following the last transaction, in line with anti-money laundering requirements.
- KYC and identity documents: Retained for the period specified by our licensing authority following account closure, typically five years.
- Support communications: Retained for up to three years from the date of the interaction, unless a longer period is required to resolve an ongoing dispute.
- Technical and usage logs: Generally retained for 12 to 24 months for security monitoring and platform improvement purposes.
When data is no longer required and retention periods have expired, 01phtaya securely deletes or anonymises it in a manner that prevents reconstruction of the original personal information.
Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have specific rights in relation to your personal data. 01phtaya is committed to upholding these rights and will respond to all valid requests within the timeframes required by law.
Your rights include:
- Right to be informed: You have the right to know that your personal data is being collected and processed, and to receive clear information about how it is used — which is the purpose of this Privacy Policy.
- Right to access: You may request a copy of the personal data 01phtaya holds about you, along with information about how it is being used.
- Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You may update some details directly through your account settings.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that may prevent immediate deletion.
- Right to object: You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, although 01phtaya may have compelling grounds to continue processing in certain cases.
- Right to data portability: Where technically feasible, you may request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to file a complaint: If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact the 01phtaya data privacy team at support@01phtaya.net. Please include your registered email address and a clear description of your request. We may need to verify your identity before processing certain requests.
Security Measures
Protecting your personal and financial data is a core operational priority at 01phtaya. We implement a range of technical and organisational measures to guard against unauthorised access, loss, alteration, or disclosure of your information.
- Transport Layer Security (TLS) encryption is applied to all data transmitted between your device and the 01phtaya servers.
- Sensitive data, including payment credentials and identity documents, is stored using industry-standard encryption at rest.
- Access to personal data within 01phtaya is restricted to authorised personnel who require it to perform their specific job functions.
- Regular security assessments, including vulnerability scans and penetration testing, are conducted to identify and address potential weaknesses.
- Suspicious account activity — such as login attempts from unrecognised devices or unusual transaction patterns — triggers automated alerts and may result in a temporary account hold pending verification.
Your role matters too: 01phtaya's security measures are most effective when combined with good personal habits. Use a strong, unique password for your 01phtaya account, do not share your credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.
Children's Privacy
The 01phtaya platform is strictly intended for adults who are at least 21 years of age. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered with or accessed 01phtaya, please contact us immediately at support@01phtaya.net. We will take prompt action to close the account and delete any associated data.
Account holders are responsible for ensuring that minors do not access their accounts. If your device is shared with younger family members, we recommend enabling password protection on your 01phtaya session and logging out fully after each visit.
Contact and Data Privacy Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 01phtaya handles your personal data, you can reach us through the following:
- Email: support@01phtaya.net
- Subject line: Data Privacy Request – [Your registered email]
- Response time: We aim to acknowledge all privacy-related enquiries within 3 business days and provide a substantive response within 15 business days.
If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines. The NPC is the relevant regulatory body for personal data protection matters under the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated in June 2025. 01phtaya reserves the right to update this document at any time. The most current version will always be accessible on this page.
